INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is EggZibit?

EggZibit is a creative brand offering original, funny illustrations on apparel and merchandise. Our designs are all unique, made by us, and we prioritize sustainability by using eco-friendly materials and print-on-demand services.

How are your products made?

Our products are made using print-on-demand technology, which means items are only produced once you place an order. This minimizes waste and reduces our environmental impact.

Are your products eco-friendly?

Yes! We use organic cotton for our apparel, and our print-on-demand production model reduces waste by only making what’s needed. We also work with partners who produce items close to the customers, reducing our carbon footprint.

What is organic cotton, and why is it better?

Organic cotton is grown without harmful chemicals and pesticides, making it more environmentally friendly and sustainable. It’s also softer and safer for your skin.

How does your print-on-demand model help the environment?

Print-on-demand means we don’t overproduce. Each item is made to order, reducing excess inventory and waste. Additionally, by partnering with companies that produce items near our customers, we lower the carbon emissions from shipping.

How long will it take to receive my order?

Since our products are made on demand, production times vary between 3-7 business days. Once your item is produced, shipping times depend on your location, but typically range from 3-10 business days. You will receive a confirmation email with tracking information once your order is shipped.

Do you ship internationally?

Yes, we ship to Europe, North America, Japan and Oceania! All shipping costs are free by the way. International customers are responsible for any customs fees or import taxes.

How much does shipping cost?

Nothing! You just have to worry about the price of the products. All shipping costs will be supported by us.

What is your return policy?

Since our products are made to order, we do not accept returns unless the item is defective or damaged. If you receive a faulty item, please contact us within 30 days of delivery.

Can I exchange an item?

We only offer exchanges for defective or damaged products. If you need a replacement, please reach out to us with photos of the issue, and we will be happy to assist.

How do I report a defective item?

If you receive a damaged or defective product, email us at info@eggzibit.com with your order number and photos of the item. We will review your case and arrange for a replacement.

What sizes do you offer?

We offer a range of sizes from XS to 2XL in Apparel. You can check out our size chart on the product page for detailed measurements and fit guidance.

How do I know which size to choose?

To find the right size, refer to our size chart on each product page. We recommend measuring your favorite shirt or hoodie and comparing it to the chart for the best fit.

Will the colors of the product match the images on the website?

We do our best to represent product colors accurately, but slight variations may occur due to different screen settings and the print-on-demand process.

What payment methods do you accept?

We accept major credit cards, PayPal, and other electronic payment options, all processed securely through our payment gateway.

Is my payment information secure?

Absolutely. We use secure payment gateways that encrypt your information to ensure your payment details are safe.

Do I need an account to place an order?

No, you can check out as a guest. However, creating an account allows you to track your orders and view your purchase history more easily.

How do I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on the carrier’s website.

Can I request custom designs or collaborate with EggZibit?

We love hearing from our community! If you have a collaboration idea or a custom design request, feel free to contact us at info@eggzibit.com. While we don’t take on all requests, we’re always open to exploring new ideas.

How can I get in touch with EggZibit?

You can reach us via email at info@eggzibit.com or through our Whatsapp on the website. We aim to respond within 24-48 hours.

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